Read more about the transition below and learn about the best ways to schedule visits with your providers as we become one care team.
If you are a patient, please refer to the FAQs below.
As of June 2023, the Summit Health website is your new destination. We have created a hub for Summit Health (formerly Westmed) patients on summithealth.com that houses all the information you need for care including links to:
Find a provider
Access the patient portal
Make an online appointment
Visit urgent care
Request medical records
There are two ways to make an appointment with your provider. You can:
Call your practice on the phone the same way you always have.
Yes, there will be no change to your care team. You can still see the same doctors you know and trust, at the same convenient locations. The only change is that you will now use the Summit Health website to schedule appointments online or view your doctor's profile.
Patients still have access and can use the same Athena portal. Patients do NOT need to create a new portal account and can log into the portal using the same credentials.
Yes, the MyWestmed patient app has been discontinued. The app can be removed from your device. There is no replacement app to download at this time. Please visit the Summit Health website directly to find a provider, locate nearby offices, and schedule an appointment online.
We always recommend you verify that the location and physician you are seeing participate with your health plan. You can view accepted health plans on the Summit Health website.
Patients can continue to access statements and pay bills via the Athena portal.
If you have a question about your bill, please call (914) 681-3110.
You can access your medical records by using the online medical request form. Information about how to access Authorization to Release Medical Records forms is available on the Summit Health website.
Westmed shares a vision with Summit Health: to improve the way health care needs are addressed for every patient, in every neighborhood. Summit Health helps patients with all of their primary and specialty care needs, supporting patients through their lifetime of care. And if you ever need urgent care, you can walk right into any of our neighborhood CityMD locations, which are part of our connected care team.
If you have any concerns or questions regarding your patient experience, please contact our client relations team by calling 908-977-9499 or emailing wecare@summithealth.com.
Yes, Summit Health strives to meet and exceed the expectations of all our patients. We value your health and access to our providers and their care. To ensure our providers are available to meet the needs of every patient, Summit Health has implemented a No-Show Policy.
